Delivery & Returns

What are the shipping times for your products?

Production days (business days): approximately 4 - 7 days / Shipping period: approximately 2-3 days (excluding weekends). Please note that unexpected delays may occur during weekends or in the distribution and processing stages.

• Even for products from the same brand, they may be shipped separately due to different shipping dates for each product.

• Product shipping varies based on the supplier's policy.

Do you ship anywhere in the world?

Yes, absolutely. We ship worldwide.


Do you provide tracking information?

Yes, all our deliveries have online tracking.


I received a damaged item. What can I do about it?

We are sorry to hear that. Simply send us an image of the damaged item to sales@yoonseul.kr and we will send you a replacement item as soon as possible.

Do you have any other questions?

If you have any other questions, please do not hesitate to contact us by email at  sales@yoonseul.kr

 

.